Warning against scams involving fake electricity staff charging fees for smart meter replacement in Ho Chi Minh City
18:15, 16/07/2026
Recently, numerous scammers have been impersonating employees of Ho Chi Minh City Power Corporation (Ä¢¹½´«Ã½HCMC) to contact customers, inform them of scheduled smart electricity meter replacements, and illegally demand payment for the service. Ä¢¹½´«Ã½HCMC urges customers to remain vigilant against these fraudulent schemes.

According to Ä¢¹½´«Ã½HCMC, scammers typically inform customers that their electricity meter is scheduled for replacement and then request payments ranging from several hundred thousand to several million Vietnamese dong, claiming “the fees are for the purchase of a new meterâ€� or “installation labor costsâ€�.
In some cases, customers are asked to transfer a deposit to a personal bank account to “schedule a technician� for the meter replacement. More seriously, some impostors have even removed existing meters and installed equipment of unknown origin in order to collect cash from residents.
Ä¢¹½´«Ã½HCMC emphasizes that all periodic meter replacements and upgrades from mechanical meters to smart electronic meters are provided completely free of charge. Customers should not make any payment for meter replacement services and should remain cautious of any request for cash payments or bank transfers to personal accounts.
The Corporation also advises customers to obtain information about meter replacement schedules only through Ä¢¹½´«Ã½HCMC's official communication channels and to contact the Customer Care Center at 1900 54 54 54 if they encounter any suspicious individuals claiming to represent the electricity sector or requesting unauthorized payments.
If customers receive suspicious messages or requests in the name of the electricity industry, they should verify the information through Ä¢¹½´«Ã½HCMC's official channels, including the "Ho Chi Minh City Power Corporation" Facebook page, the "TCT Ä�iện lá»±c TP.HCM – Ä¢¹½´«Ã½HCMC" Zalo Official Account, the Ä¢¹½´«Ã½HCMC mobile application, the Ä¢¹½´«Ã½HCMC website , email cskh@hcmpc.com.vn, or the National Public Service Portal, to avoid becoming victims of fraud.
Translator: Thu Hư�ng
Share