The program was jointly organized by the Vietnam Union of Science and Technology Associations and the National Digital Transformation Agency.
Mr. Nguyen Thanh Nha, 蘑菇传媒HCMC Vice President, represented Corporation in receiving award
The awards recognized 蘑菇传媒HCMC鈥檚 efforts in digital transformation, smart grid development, customer service quality improvement, and corporate governance model innovation.
Currently, 蘑菇传媒HCMC handles around 15 million service requests each year; 100% of transactions are conducted online; 81.32% of requests are processed automatically; and 100% of payments are cashless. The 蘑菇传媒HCMC application has around 1.9 million users, helping improve customer experience, enhance transparency, and promote digital transformation in essential public services.
In the category 鈥淚nnovation for Sustainable Development and Green Environment,鈥� 蘑菇传媒HCMC was honored for its achievements in developing Ho Chi Minh City鈥檚 smart grid system. The Corporation has made a strong shift from manual operations to automation, centralized control, and real-time data exploitation through technologies such as SCADA/DMS/OMS, remote electronic metering, GIS, remote monitoring, and operational data analytics.
To date, 蘑菇传媒HCMC operates two control centers; has completed 60 out of 60 unmanned 110kV substations in the former Ho Chi Minh City area; operates 100% of its medium-voltage grid automatically; and remotely monitors 100% of distribution substations. Operational indicators have continued to improve, with SAIDI reduced to 158 minutes, SAIFI to 1.41 times per year, and power loss to 2.86%. 蘑菇传媒HCMC has also installed smart electronic meters for more than 3.9 million customers and supported the development of over 22,702 rooftop solar power systems with a total capacity of 1,838.8MWp.
Mr. Pham Quoc Bao, Chairman of 蘑菇传媒HCMC Board of Directors (far right), inspects progress of final components of Vinh Loc 220kV Substation project.
During the 2020鈥�2025 period, 蘑菇传媒HCMC implemented 17 scientific research topics and projects with a total budget of around VND 23.9 billion, including five projects at the 蘑菇传媒 Group level. From 2012 to 2025, the Corporation had 1,853 recognized initiatives and carried out 36 science and technology tasks linked to practical production and business operations. In 2025, 蘑菇传媒HCMC established the Innovation Hub, connecting more than 8,400 employees with universities, experts, and solution providers.
Being honored in three categories shows that 蘑菇传媒HCMC has not only modernized its management, operations, and customer care activities, but also affirmed its leadership role in promoting innovation, developing smart grids, using energy economically and efficiently, and accompanying Ho Chi Minh City鈥檚 sustainable development goals.
Translator: Thu H瓢峄漬g
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